Last Updated: October 24, 2025
Your data stays locked down tighter than a torqued head bolt.
But honestly, you should at least skim this one. We're not some faceless corporation - we're a shop that works on your ride, and yeah, we collect some info to do our job right. This ain't complicated corporate-speak either. We've been wrenching on cars for years, and we handle your data the same way we handle your engine - with care and respect.
We collect what we need to fix your car and run our business. We don't sell your info to random companies. We keep it secure. You can ask us to delete it anytime. That's basically it.
When you bring your ride in or contact us, here's what we typically grab:
We're not doing anything weird with your data. Here's the actual uses:
Scheduling appointments, performing diagnostics, ordering parts, basically doing the job you're paying us for.
Texting or calling about your car's status, sending service reminders, answering your questions.
Maintaining service history so we know what's been done and what might need attention down the road.
Sometimes we gotta keep records for tax purposes or regulatory stuff. It's boring but necessary.
Data security's kind of like locking your car - common sense stuff that makes a real difference:
Data transmission's encrypted. Payment info especially - that's locked down tight.
Our data lives on secure servers with proper access controls. Not just sitting on someone's laptop.
Only staff who actually need your info to do their job can access it. Not everyone's got the keys.
We keep our systems updated and patched. Those security updates exist for a reason.
Look, no system's 100% bulletproof - anyone who tells you different is lying. But we take this seriously and do our best to keep your stuff secure.
It's your data. Here's what you can do with it:
Wanna see what we've got on file? Just ask. We'll send you a copy of your info.
If something's wrong (wrong phone number, outdated address), let us know and we'll fix it.
Want us to delete your info? We can do that, though we might need to keep some stuff for legal or warranty reasons.
Don't wanna get our service reminders or promotions? Click unsubscribe on any email or tell us directly.
Since we're in Ontario, you've got rights under PIPEDA (Canada's privacy law). That includes the right to file a complaint with the Privacy Commissioner if you think we're not handling your data properly.
Seriously, if something here doesn't make sense or you've got concerns about how we handle your data, just reach out. We'd rather you ask than worry about it.
(416) 555-0847
service@ignovraxcontinuum.info
2847 Dundas Street West, Toronto, ON M6P 1Y8
We'll sit down and go through this stuff in person if you want. Privacy shouldn't be complicated.
We might update this policy from time to time - usually when laws change or we add new services. Big changes? We'll let you know via email. Minor tweaks? We'll just update the date at the top and post it here. Check back once in a while if you're curious.